Small Spark -- Friendly IT Training

Our training covers what you need or want to know, that’s the beauty of tailored training. Together, we create your own bespoke sessions from our application-based or task-based training topics.

If you don’t see what you are looking for here, please contact us. If we can’t help you, we might know someone who can.

Application-Based Topics

The Microsoft Office Suite

All these packages are closely related and there is much crossover of skills and features from one package to the next. So if you are familiar with one, you will be in familiar territory when learning another.

Word
from formatting to mail merge and tables of contents
Excel
from mail merge data to intelligible formulae
Outlook
from emailing to scheduling and task management
PowerPoint
from simple and sober to flashy yet understandable presentations
Access
from database principles to practical maintenance
Publisher
from sleak business cards to effective leaflets

OpenOffice

Learn how to use this free, open source, office productivity suite. Many of your existing Microsoft Office skills will come in handy here.

Google Documents

Google lets you use for free its calendar, word-processing, spreadsheet, form and presentation tools. The skills you need to use these are transferable on other packages - e.g.: Microsoft Office or OpenOffice suites. But these products are free and can be accessed wherever you have an internet connection!

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Task-Based Topics

Individual Tasks

We can assist you with the IT skills that will help you complete a given task.

An example might be using the mail merge and envelope printing features in Word to send a mailing letter to a list of contacts which are stored in a spreadsheet or database.

Or using Acrobat, CutePDF or the other alternatives to create PDF files that anyone can read regardless of the software they have.

Business Processes

We can help you streamline your business processes.

A company-wide view of information – how it flows and what it is used for – will help you to make your office work more efficiently.

Doesn’t it annoy you when you’ve told the bank that your address has changed but they haven’t updated all their databases? Don't do the same thing to your customers.

Documentation

We can help you produce good IT-related documentation - e.g.: user guides, corporate processes, training manuals, intranet contents...

Once the documentation is produced, we can help you test it, re-evaluate and update it, so that it remains up to date and useable.

Non-Business Use

IT isn’t just for businesses, there are plenty of uses at home too.

We can help you:

  • Look for employment
  • Learn how to better plan and manage your budget
  • See how the internet works
  • Shop online – safely
  • Help the children with their school projects
  • Communicate with your family via email
  • And much more…

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